Privacy Policy

Privacy

FinWell Global Holdings

1. Overview

At FinWell, your privacy is not just a policy — it’s a principle. We are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, mobile platform, and services.

2. Information We Collect

We may collect the following categories of information:

• Personal Identification Data: Name, email address, phone number, PAN/Aadhar (if applicable), KYC details.
• Financial Information: Bank account details, investment preferences, transaction history, USDT/BTC/INR wallet addresses (if applicable).
• Device & Usage Data: IP address, browser type, OS, device identifiers, session times.
• Referral Details: Affiliate/referrer ID, network tree positioning, bonus level allocation.
• Geolocation Data: If permitted, we may access your location to verify transactions or improve security.

3. How We Use Your Information

We use your information to:

• Process registrations, referrals, and investments.
• Deliver ROI-based payouts via our cloud-space leasing model.
• Facilitate user verification and KYC compliance.
• Customize the dashboard and provide referral commission tracking.
• Secure our infrastructure and prevent fraud.
• Send important notifications about account activity, updates, or changes.
• Improve platform features, UX/UI, and user behavior analytics.

4. Disclosure of Information

We do not sell, rent, or trade your personal data.

We may share your information with:

• Trusted Third Parties: Cloud storage vendors, payment processors, or affiliate technology enablers.
• Compliance Bodies: Regulatory authorities, when legally required.
• Service Providers: Web hosting, marketing, KYC verification, or analytics providers bound by confidentiality agreements.

All third parties are vetted and bound by strict data protection obligations.

5. Cookies & Tracking

We use cookies to enhance user experience, enable dashboard functions, remember preferences, and analyze website traffic. You can disable cookies in your browser settings, though this may affect certain features.

6. Data Security

We implement bank-grade security protocols, including:

• End-to-end encryption (SSL)
• Multi-Factor Authentication (MFA)
• Cloud-based vaulting & secure wallet isolation
• Firewall-protected server zones
• Regular security audits & penetration testing

7. Your Rights

You have the right to:

• Access, modify, or delete your personal data.
• Withdraw consent to marketing communications.
• Request a data export or summary of your information.
• Submit a complaint to a relevant data protection authority.

Requests can be sent to privacy@finwell.in.

8. Data Retention

We retain user data for as long as your account remains active, and for a minimum period thereafter as required under applicable Indian and international laws (including AML/KYC obligations).

9. International Users

Our platform may be accessed worldwide. By using FinWell, you consent to the transfer, processing, and storage of your data in jurisdictions that may differ from your home country, including Singapore, UAE, and the European Union.

10. Children’s Privacy

FinWell is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us personal information, please contact us for removal.

11. Updates to This Policy

This Privacy Policy may be updated periodically. You will be notified via email or a website alert about significant changes. The revised version will be posted with a new effective date.

12. Contact Us

For questions or concerns regarding this Privacy Policy or data practices, please contact:

📧 Email: biz@finwell.ltd

🌐 Website: https://finwell.ltd